Digital Security Controls PC1575 Installationshandbuch Seite 97

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84
Appendix C: Error Messages
Normally, during the course of operations, error messages may be displayed on the
screen. The error message is usually self explanatory and is caused by such things
as a printer running out of paper or a modem not being connected, etc. The error
message will usually suggest or infer what action is required to correct the situation.
After any type of Run Time Error, DLS-1 should be restarted. If an error message is
generated and you are unable to correct the error it could be due to a hardware
compatibility problem or not enough conventional memory. Refer to Appendix D and
Appendix E for Computer Compatibility and Modem information, and Section 1.1.4
for Memory Requirements.
Appendix D: Computer Compatibility
The DLS-1 software was designed to run on an IBM PC XT, AT, 386, 486 or higher
or
true
compatible. Not all computers that claim compatibility with IBM are actually
100% compatible. If you suspect that your computer is not 100% compatible we
suggest you contact the supplier of your computer.
Due to the variety of Compatible computers available we cannot tell you specifically
what can (if anything) be done to correct a compatibility problem. The following are
typical items that could improve or help.
1 Make sure you are using a current version of MS-DOS. DOS ver 5.0 or greater is
recommended.
The DLS-1 Software is not compatible with Microsoft Windows.
2 Make sure your computer is configured properly. The XT uses dip switches on the
motherboard and the AT uses a setup/diagnostic program. Consult your computer's
operations manual for specific information on setting up your computer.
3 Some memory resident programs may conflict with the DLS-1 software. If you are
experiencing problems, try running your computer without them active. Refer to the
owner’s manual of the memory resident program to determine how to disable it.
4 The hardware installed in the expansion slots of your computer could be causing
a conflict with the serial channel or modem that the DLS-1 software is trying to use.
If you are using an internal modem, set it for COM2 and make sure no other
hardware is selected on COM2. If you are using an external modem, make sure
the serial port it is connected to is working properly. NOTE: If the modem is
connected to COM 1, there should not be a serial device connected to COM 3 (and
vice versa). The same is true for COM 2 and COM4: if the modem is connected to
COM 2, there should not be a serial device connected to COM 4, and vice versa.
The Norton Utilities - Norton Cache
To improve file access speed, it is suggested that you use a cache program, such as
Norton Cache. Cache programs set aside a portion of memory in your computer for
the temporary storage of files. By accessing these files in memory rather than having
to retrieve them from a disk drive, the computer’s speed and performance is
improved. Minimum system requirements for Norton Cache are: DOS 3.0 or higher
and 256 K of conventional memory. Contact your computer or software dealer for
more information.
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